Many internet providers are offering free or reduced services to assist families in need during this period of “at-home learning”. Below are a collection of some of the offers currently available.
A few notes to consider:
- Some service providers may not supply internet service to our area, so you will need to check with the provider to confirm eligibility.
- Little Elm ISD has no formal associations with any of the companies and providers listed below. Listing a company does not imply an endorsement of their service.
Internet Providers with Offers for At-Home Learning
Charter / Spectrum COVID-19 response: offer free Spectrum broadband internet and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps.
Verizon COVID-19 response: Waives overage charges and late fees, two months waived internet and voice service charges for current Lifeline customers and new affordable internet option for low-income households, and agrees to FCC pledge below. (Updated March 22)
Sprint COVID-19 response: providing unlimited data to existing customers and allows all handsets (smartphones) to enable hot-spots for 60 days at no extra charge.
T-Mobile COVID-19 response: follows FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge (I expect others will follow).
On Friday, March 13, 2020, many broadband internet and mobile phone providers agreed to the FCC’s “Keep Americans Connected Pledge”. This agreement reads as follows:
Given the coronavirus pandemic and its impact on American society, [[Company Name]] pledges for the next 60 days to:
- not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
- waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
- open its Wi-Fi hotspots to any American who needs them.